The following is a list of graphical representations of the life-cycle/
approach to materiel management that are contained in this appendix.
- Materiel management policy framework using the life-cycle approach
- Phase 1: Assessment and planning of materiel requirements
- Phase 2: Acquisition
- Phase 3: Operation, use and maintenance
- Phase 4: Disposal
- More than 17,000 employees are involved in materiel management; they
have a direct impact on the purchase of more than $10 billion worth of
goods and services annually and on the management of government materiel
holdings estimated to be in excess of $50 billion.
(see tables 1 to 3) - The purpose of managing materiel throughout its life cycle is to assist
in the proactive, affordable, efficient and effective delivery of government
programs.
- The three strategic priorities for the management of government materiel
are to:
(i) Improve service at reduced cost:
- introduce process improvement and value-added services;
- reduce overhead costs;
- reduce cost of acquisition, use and management of materiel;
- use readily available life-cycle information effectively;
- obtain best value for materiel purchased/disposed of;
- consider all costs in decision making (i.e. inventory carrying costs);
(ii) ensure an informed, proactive and flexible work force:
- through employee empowerment, training, job enrichment and organizational
improvement;
- encourage decision making at the lowest practicable level;
- encourage innovation and a results-oriented environment;
- use a risk management philosophy that recognizes the inherent possibility
of mistakes, while providing a supportive environment for employees;
(iii) use technology where it counts:
- use open systems, integration, interconnectivity and standards;
- implement Electronic Data Interchange, electronic forms, bar coding, etc.;
- innovate through competition and business case assessment; and
- share technology, don't reinvent it.
- A materiel management data base structure, AIM (Assets Information
Management), has been developed and forms an integral part of the government's
common administrative systems standards.
- Before introducing systems, departments should review this data base
structure and assess their organizations' materiel management information
technology needs. This task involves evaluating existing manual and automated
information systems, assessing current and future organizational needs, and
reviewing alternative means of satisfying information needs, including
re-engineering the process.
- A number of existing departmental systems have been evaluated and are
recommended for consideration. For further information call the Information
Management, Systems and Technology Branch, Treasury Board Secretariat.
- To enhance organizational efficiency, departments should fully integrate
materiel management systems with corporate planning, budgeting, real property,
personnel and financial systems and should design their systems to interface
with common service systems.
- Systems should be designed to improve service quality; increase staff
productivity and overall performance; reduce unit costs; provide more timely
information for all staff levels; reduce person-year operating and maintenance
costs; and facilitate cost avoidance. Systems should be based on existing
policies, guidelines and systems and, when available, commercially developed
solutions or custom applications already running in government.
- When implementating systems, the human factor is an important
consideration. It should be included in the business case assessment, which will
also address such criteria as feasibility, risk, return on investment and
improvement of Canadian industrial competitiveness.
4.1 Changing environment
Over the past decade, federal materiel acquisitions have grown in magnitude,
variety and technical complexity. This growth has had a major impact on
budgeting for capital expenditures, operations and maintenance. In addition, new
demands have been placed on staff, influencing their roles responsibilities and
work environment. In response to these demands, materiel managers are moving
away from routine purchasing, physical distribution and inventory control,
toward more involvement in long-term planning, advisory activities and
departmental management. The management of the departmental materiel management
function includes developing purchasing strategies, logistics planning,
life-cycle costing of acquisition alternatives, and solving daily operational
and maintenance problems.
4.2 Structuring the function
- Because of the diversity of departments and program requirements, there
is no ideal way to organize the materiel management function. Most federal
departmental materiel services are organized as functional entities with varying
degrees of centralization or decentralization at the headquarters, regional and
district levels. The one common element is that the materiel management function
supports the deputy minister, who is ultimately responsible and accountable for
departmental activities.
- The materiel management function's responsibilities include long- and
short-range acquisition planning and participation in procurement strategy
reviews, as well as ensuring that day-to-day operations are carried out in a
cost-effective manner, and in accordance with the law and with government
policies and standards.
- Materiel staff support the deputy minister and those people providing
central direction and services to a department. At the program level, the duties
of materiel staff include assisting program heads and their advisers to
interpret and apply departmental requirements in a way that satisfies the
particular needs of each program. Materiel staff may be located at regional,
district and sub-district sites whenever operational and service requirements
warrant a decentralized materiel structure.
4.3 Function of the departmental materiel manager
Materiel represents a significant departmental resource. A member of the
department's executive should be designated as the senior officer responsible
for the management of materiel resources and systems. This senior officer is
responsible and accountable for:
- linking the materiel management function effectively with corporate
management priorities, departmental operations, Treasury Board policies,
common service provider requirements, and a range of other government
priorities and objectives, such as environmental or regional concerns;
- ensuring that materiel management systems comply with government policy
and standards;
- providing direct or functional authority for all facets of life-cycle
materiel management;
- building and maintaining the professional capability of department
personnel to ensure that materiel is provided, used and disposed of in an
efficient, cost-effective manner in the delivery of departmental programs;
- developing putting in place and maintaining effective monitoring and
control mechanisms to ensure that departmental life-cycle materiel
management processes and the use of all materiel acquired (through purchase,
gift, barter, production, etc.) support departmental programs in an
efficient, cost-effective manner;
- ensuring that departmental management, monitoring and control systems are
adequate to protect the Crown's materiel, after evaluating the risk of
misuse, theft or loss of that materiel;
- promoting the acceptance and use of environmentally sound products and
practices by departmental managers;
- ensuring delegation of materiel management authorities including
contracting, as fully as possible, to line managers and other employees so
that they can carry out their work in the most efficient and effective
manner;
- ensuring that materiel is used to the fullest extent possible, by
encouraging the transfer, sharing, leasing, sale or barter of materiel
within and between departments;
- ensuring the effective and efficient management of all inventories and
inventory cost distribution, while keeping expenditures and inventory levels
to a minimum; and
- representing the department on materiel management matters.
4.4 Function of line managers
Line managers are responsible for the day-to-day activities associated with
planning acquisition, use, custodianship and disposal of materiel. Their
functions include
- coordinating the development of materiel and logistics objectives and
operational plans that are consistent with corporate goals, government
policy (including environmental objectives) and legislation;
- ensuring that the purchase, use and disposal of materiel are in accordance
with delegated authorities;
- ensuring that government environmental initiatives are supported
throughout the life cycle of materiel;
- ensuring that materiel purchased, produced (prototypes) or acquired
through any other means is suitably identified and tracked as appropriate;
- ensuring that materiel is used in an efficient, cost-effective manner in
the delivery of operational and program requirements;
- ensuring that data for government and departmental management information
systems are collected consistently, are complete, and are processed in an
efficient and timely manner; and
- ensuring that employees engaged in the materiel management function are
trained and have adequate tools to carry out the work in a safe, efficient
and productive manner.
- Departmental managers are responsible for ensuring that their employees'
knowledge and skills in materiel management are at the levels required to
support the implementation and delivery of government programs.
- Employees are responsible for identifying, with their supervisors, areas
in materiel management where their skills and knowledge require improvement to
enable them to perform their jobs properly.
- Sources of training include Training and Development Canada's Materiel
Management Professional Development Program, the Purchasing Management
Association of Canada, and the Canadian Association of Logistical Managers.
- The Materiel Management Assignment Program (MMAP) is another tool to help
managers develop their human resources by identifying potential assignments in
all facets of materiel management and arranging for the placement of assignees.
The MMAP is used primarily by employees who wish to develop their careers by
making themselves available for assignments or transfers in their field of
expertise or in other areas in which they have an interest. For more information
contact:
Materiel Management
Bureau of Real Property and Materiel
Program Branch
Treasury Board Secretariat
L'Esplanade Laurier
10th Floor, East Tower
140 O'Connor Street
Ottawa, Ontario
K1A 0R5
- The government of Canada has adopted a Code of Environmental Stewardship
outlining the government's commitment to a better environment.
- Materiel and line managers must include environmental considerations in
all aspects of managing materiel, from the planning phase through acquisition,
use and disposal of materiel.
6.1 The life cycle approach and the environment
Applying the four Rs (Reduce, Reuse, Recycle and Recover) at each phase of
the materiel management life cycle helps protect the environment and reduce
costs.
6.1.1 Planning
During the planning process, materiel and line managers
- assess the need for a given purchase and, whenever possible, reduce
consumption;
- consider acquiring second-hand or used materiel;
- consider products that are less damaging to the environment, such as those
made with resource-saving materials or processes. These products often carry
the EcoLogo; and
- consider the environmental cost of purchases during each phase of the life
cycle.
6.1.2 Acquisition
As much as possible, products selected should:
- be reusable and contain reusable parts;
- be recyclable and contain recycled materials (e.g. recycled paper,
reconditioned laser printer cartridges);
- include second-hand or used materiel;
- use resources and energy efficiently;
- have a long service life or be economical to repair; and
- contain minimal packaging, or use returnable or reusable shipping
containers (National Packaging Protocol).
6.1.3 Maintenance and Operations
- Ensure that products are properly maintained and used. This will extend
the service life of a product. When economically feasible, equipment should be
repaired, refinished and reused.
- Hazardous materiel must be shipped, stored and handled in accordance with
applicable federal and provincial law, and regulations.
6.1.4 Disposal
Consider alternatives to disposing materiel, such as reusing, recycling or
recovering it. Try to generate as little waste as possible. See disposal
guidelines.
6.2 Combining environmental actions with fiscal responsibility
- Government interest in economy of operations is fully compatible with
environmental interests. Many sound environmental practices have resulted in
savings.
- Most environmental actions can be phased in gradually without additional
cost. When these actions may entail additional costs for the government,
managers should accommodate them within existing budgets.
6.3 The Canadian Environmental Protection Act and other legislation
Legislation such as the Canadian Environmental Protection Act (CEPA),
the Fisheries Act, the Transportation of Dangerous Goods Act, and the Pest
Control Act requires that we manage materiel in an environmentally responsible
manner. Under the provisions of the CEPA, public service employees are
personally liable for any unlawful activity committed. Management, supervisors
and other persons who share a responsibility in the unlawful act may also be
held accountable as accomplices. In order to carry out their advisory role and
their materiel management functions in an environmentally responsible manner,
materiel managers and their staff should understand the applicable environmental
legislation.
6.4 Reference
The Office of Federal Environmental Stewardship in Environment Canada acts as
a clearinghouse for information and provides advice.
- Acquisition cards are an effective way to purchase goods and services.
They are normally issued to all responsibility centres and to employees carrying
out the contracting/purchasing function (i.e. employees with contracting
delegation). The cards should have a reasonable credit limit; the limit should
be based on program requirements and assessed risk.
- It is government policy to seek competition whenever practical. For
low-value purchases, it is not necessary to receive written submissions;
catalogue comparisons, advertisements and telephone calls can be used.
Departmental materiel managers should put in place an acquisition process that
encourages competition, reduces costs and improves productivity while taking due
consideration of risk and delegated authorities.
- Government departments should consider leases to meet operational
requirements. The selection of the appropriate option whether it is to purchase,
lease, make or buy an item should be based on a cost-benefit analysis of
operational effectiveness and materiel life-cycle value (including estimated
return on disposal).
- Performance specifications and/or applicable generic standards should be
used when purchasing materiel. Consider
- qualified product lists
- qualified companies
- ISO 9000
- Canadian standards
- Treasury Board Information Technology Standards (TBITS)
- Eco-Logo products
and any other standard established by an accredited organization, where the
accreditation is accepted in Canada. - Second-hand materiel and materiel being disposed of by departments should
be considered for reuse or deployment before a decision is made to purchase new
materiel.
- In assessing furniture requirements the following standards may be of
help:
- National Standard of Canada CAN/CSA-Z412-M89, "Office Ergonomics"
- CAN/CGSB-44.200-M, "Posture Chairs"
- Specialized furniture and equipment for people with disabilities or
health problems should be acquired, or existing furniture should be modified,
when it is cost effective to do so.
- A medical certificate is not required to justify any such purchase.
However, the manager should be convinced that the purchase will resolve the
problem. Because of the unique nature of this type of furniture and equipment,
departments should facilitate its transfer with the employee as long as the
employee remains with the federal government.
- It is conservatively estimated that the government holds between $8 and
$10 billion worth of materiel in warehouses. These holdings are estimated
to cost the government between $2 and $2.5 billion per year to maintain
(based on industrial standards of a carrying cost of 25 per cent of the
purchase price per annum). This estimate consists of the cost of money (8 to
10%), facilities and labour (12 to 14%), and loss and shrinkage (3 to 6%).
- A review of departmental inventory management practices showed that a
significant portion of materiel held in warehouses was readily available
commercially or could have been acquired in a manner that would have made it
unnecessary to stock it. Among the many factors and forces that result in the
build-up of unwarranted inventories, the most significant are:
- lack of knowledge about the extent and nature of inventories and about the
magnitude of related inventory management and holding costs;
- outmoded and inappropriate attitudes that result in the build-up of
excessive "just-in-case" inventories;
- lack of financial and other incentives, so that managers neither suffer
the consequences of wasteful inventory practices nor reap the rewards of
prudent inventory practices;
- institutional barriers to prudent and timely procurement practices; and
- inappropriate and rigid policies and regulations that in some cases make
it mandatory to build up large but otherwise unjustifiable inventories or to
hold inventories for excessive periods at considerable cost.
- Departmental materiel managers are responsible for ensuring:
- the maintenance of mechanisms to identify, measure and distribute full
inventory costs to the end user (e.g. charge-back systems, revolving
funds or working capital advances, etc.);
- that managers are trained and provided with incentives and authorities to
manage inventories at minimum levels, in an efficient, cost-effective
manner;
- that managers do not stock items that are readily available from
commercial sources or maintain stocks of government-owned materiel when
other cost-effective supply methods are available;
- the effective use of facilities through activities such as transfer of
custodianship of special-purpose facilities to departmental users; and
- the use of private-sector storage, warehousing and distribution services,
where cost effective, to take advantage of their expertise and economies of
scale.
9.1 Inventory and materiel-in-use tracking
- To manage materiel properly, organizations must know what materiel they
possess and where it is. However, the resources devoted to such activities
should take due consideration of cost and risk. Generally, there is little point
in spending $5 to track a $1 item.
- To help them manage materiel, managers are often assigned responsibility
for the security of materiel purchased or produced by or for them.
- At other times, responsibility for materiel security is assigned at the
corporate, regional, district or other managerial level. There is no ideal way
of assigning responsibility for materiel.
- In general, only materiel with a purchase price or production cost
(prototype) in excess of $1,000 should be managed on an individual basis.
Information on this materiel is, in most cases, carried in an inventory or
materiel-in-use data base. The minimum information held would normally be price,
quantity, supplier, date of acquisition, manufacturer's part or identifier
number and NATO stock number.
- Other materiel, including materiel in use, should be managed in a
cost-effective manner that balances the cost of tracking and control with the
risk associated with loss, fraud, theft, etc.
Note: The minimum information for all materiel acquired (through gift,
purchase or production) will be held on a data base. The data base could be that
of the financial system or an other system. - Intangible materiel such as software licensing agreements, once recorded
as a purchase, should generally not require tracking. It should be identified in
a data base. When handling intangibles, organizations should respect security
and information technology policies.
- Organizations should take regular physical counts of materiel inventory
and materiel in use. The following are suggested practices:
- Non-consumable once every five years. Departments could count it on a
staggered basis.
- Consumable inventory once every two years. Examples of consumables
are office stationery and supplies (including such items as low-value
hand-held calculators), garage and laboratory supplies, building supplies,
petroleum, medical supplies, items for sale such as maps and books, food and
non-repairable spare parts.
- When materiel is included in an assembly that is tracked as such, that is
a single large accountable asset, or that is affixed in or to real property
and legally forms part of the property, the materiel may be treated as a
consumable and restocked if it is subsequently recovered. For tracking
purposes, the recorded cost of the assembly would not have to be changed
unless the incorporation of the materiel significantly changed its value.
- There may be occasions when employees need to take Crown-owned materiel
from Crown premises for work-related reasons. If the materiel is lost or damaged
while it is off Crown premises, the employee is not normally responsible for its
replacement, unless the loss or damage was caused by an intentional omission or
commission of any act amounting to a wrongful act or negligence.
- Managers should treat any loss as they would any other materiel loss.
Employees are not expected to carry extra insurance. However, if the employee's
normal insurance covers the item lost, it is expected that the government will
recover its loss.
- Managers should maintain a record of the materiel used by employees off
premises, and the materiel should be accounted for as if it were still held on
government premises. The use of such materiel is not considered to be subject to
Public Property Loan Regulations. Managers should ensure that all the Crown's
legal obligations are respected (e.g. software licences).
- The materiel is always Crown property; when it is no longer being used
for work-related duties, managers are responsible for its recovery. Except in
unusual circumstances, the materiel should be declared surplus only on Crown
premises.
The loan or transfer of one department's materiel to another department or
agency is strongly encouraged, when the use of the materiel is in support of
government programs and the use or exchange is cost effective for the government
as a whole.
- Ministers of the Crown and departmental corporations included under
Part III of the Financial Administration Act may enter into a loan
agreement. Departments are encouraged to seek appropriate ministerial delegation
to facilitate loan agreements.
- The lending of departmental materiel to Crown corporations, other
governments' agencies or the private sector must take place only in support of
delivery of federal government departmental programs or activities.
- The Public Property Loan Regulations state that every loan of public
property shall initially, except in emergencies, be by way of a contract in
writing that shall include:
- an undertaking that the borrower will indemnify Her Majesty for, and save
Her Majesty harmless from, all losses and claims of any kind in respect of
the borrower's use or possession of the public property;
- a statement that the lending authority may, at any reasonable time,
inspect the public property and view its state of repair;
- the term of the loan;
- a complete description of the consideration for the loan; and
- identification of any security arrangements that the lending authority
requires.
- Further, except where the loan is associated with the execution of other
contracts, any cost arising from it would be borne by the borrower.
- (e) A loan agreement should also contain, when applicable, statements related
to the following elements:
- a complete description of the materiel being lent (the materiel on loan
must be inventoried in a departmental system);
- the quantity of the materiel and its inventoried value;
- the purpose of the loan and the use to which the materiel on loan can be
put;
- responsibility for the care and custody of equipment on loan;
- insurance requirements;
- place of pick-up and return of materiel;
- responsibility and requirements for packing and transportation;
- sole agreement, or relationship with or precedence of other agreements;
and
- assignments and other restrictions.
13.1 Write-off and disposal
- Disposal and write-off apply to all materiel that has been purchased,
produced or acquired by the Crown, irrespective of whether it is recorded in an
inventory data base or is an intangible asset.
- The deputy minister has full authority to authorize the write-off of
materiel: due to inventory shortage, destruction, fire, theft, loss and other
reasons. It should be noted that write-off does not authorize a loss due to
fire, theft, etc., but rather authorizes amendment of records to adjust for a
previous event.
- It is strongly recommended that the deputy minister's authority for
write-off and disposal be extended to appropriate departmental levels.
- A reporting mechanism must be in place to ensure reporting for public
accounts purposes.
- Managers should recommend write-off or disposal to the appropriate
departmental level, but managers should not have the authority to write off or
dispose of materiel for which they are directly responsible.
13.2 Disposals and trade-ins
- When materiel (not including real property and seized goods) is beyond
cost-effective repair or is surplus to the Crown's requirements, it should be
declared surplus and disposed of in a manner that obtains best value for the
Crown.
- Before disposal or trade-in, information on the materiel should be shared
within and between departments, and every effort should be made to relocate
usable materiel cost effectively within federal departments and agencies.
13.3 Trade-ins
- Departments must establish the appraised fair market value of the assets
they wish to trade in to ensure that best value is obtained for the Crown.
- A fair market price must be negotiated for trade-ins. Trading in of
vehicles should be more the exception than the rule.
- For departmental accounting and audit purposes, departments are
responsible for maintaining adequate records concerning trade-ins.
- Departments have the authority to make trade-ins, this authority should
be reflected in departmental delegations.
13.4 Disposal other than trade-ins
- Authority to dispose of surplus materiel and authority for the transfer
of title should be reflected in departmental delegations.
- Departments are required to identify and declare their surplus computer
hardware, software and associated information technology to Industry Canada's
Computers for Schools program.
- Disposal of any materiel declared to Industry Canada's Computers for
Schools program and not selected by the program remains the responsibility of
the original department.
- Departments and agencies and their agents must ensure that surplus assets
(non-forfeited) are advertised to other departments and agencies, which shall
have the right of first refusal under normal market conditions (price).
Advertising costs and scope should be commensurate with expected revenue.
- Departments have the authority to spend an amount equivalent to the
proceeds of the sale of surplus Crown assets less administrative and other
expenses, except when the property was forfeited pursuant to an Act of
Parliament. Proceeds from the disposal of all such sales are payable to the
Receiver General for Canada and are to be deposited in the Consolidated Revenue
Fund.
- Amounts received may be applied to disposal, operating and capital
expenditures only and may not be used for transfer payments.
- When disposing of hazardous waste through a specialized waste management
company, departments must ensure that the company is fully licensed and that the
waste is being disposed of in an appropriate manner.
- Surplus materiel may be sold as scrap if this provides the best value to
the Crown. Surplus materiel that cannot be sold effectively as is or as scrap
may be destroyed.
- Preference should be given to the reuse, recovery and recycling methods
of disposal.
13.5 Donations of surplus materiel
The decision to donate surplus materiel or to make it available at greatly
reduced prices should be made on a case-by-case basis. Materiel may be donated
when the cost of selling an item exceeds the probable proceeds or when the Crown
can gain a significant non-monetary benefit.
13.6 Intellectual property
- Intellectual property owned by the Crown is subject to the Surplus Crown
Assets Act and may be disposed of in accordance with the guidelines for
disposal.
- However, it is probably preferable to issue exclusive or non-exclusive
licences with or without a royalty stream, rather than disposing of surplus
intellectual property.
13.7 Art work
Departments should consult the Canada Council Art Bank when disposing of art work.
13.8 Books, periodicals and related materiel
The disposal of these items is covered by the National Libraries Act.
13.9 Terms and conditions governing trade-ins and disposals
- When an item is disposed of in any manner, including donation and
trade-in, there shall be a clear transfer of Crown ownership; until an item is
declared surplus and disposed of, and the title is transferred, it remains the
property of the Crown.
- Markings on surplus materiel identifying the property as government owned
shall be removed or obliterated before disposal.
- Surplus materiel must be disposed of in full conformity with applicable
federal laws and regulations, including but not limited to the Criminal Code,
the Financial Administration Act, the Government Contracts Regulations, Treasury
Board policies, and provincial laws and regulations. Departments shall ensure
the collection and the remission of all applicable taxes.
- In managing the disposals process, departments must be effective,
efficient and economical and demonstrate prudence, probity, fairness and
openness; these principles should be applied in a practical manner.
- Federal employees involved in the disposal of surplus materiel, or
wishing to purchase surplus materiel, must observe the requirements of The
Conflict of Interest and Post-Employment Code for the Public Service. For
instance, they must not: solicit or accept transfers of economic benefit; accord
preferential treatment or special consideration to anyone; or take advantage of
or benefit from information that is not generally available to the public.
- A federal employee shall not function as an agent for anyone to purchase
surplus assets declared surplus by that employee's organization.
- The Crown should reserve the right not to sell surplus goods if, in its
opinion, the prices offered do not represent a good return.