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What Is A Special Operating Agency?
1.1 General Description
1.2 Underlying rationale
1.3 Best Candidates
1.4 Sources of Delegation
1.5 Freedoms and Flexibilities
1.6 Documentation Required
1.7 Accountability and Governance Structure
1.8 Summary: who, what, where, when and why:
2. Five Common Misunderstandings
2.1 MYTH: SOAs Must Collect Revenue And Operate Commercially
2.2 MYTH: SOAs Are A First Step Toward Privatization
2.3 MYTH: SOAs Are Separate From the Department and Less Accountable to the
Deputy
2.4 MYTH: Any Constraint Can Be Eliminated
2.5 MYTH: Agency Employees Are No Longer Public Servants
3. Putting an Agency in Place.
3.1 Three Basic Steps
3.2 Preparation
3.3 Developing a Management Contract Developing a Management Contract
3.4 Approval
Annex A - Program Review Tests
Annex B - Typical Content of a Framework document
Annex C - The SOA Business Plan
Annex D - Existing SOAs, Links, and Contacts